This is the letter I just sent to SDG&E's customer support, with the title of "A Formal Complaint"

Last week I received notice that power would be shut off to my neighborhood today (August 4th) for four hours. I accepted this willingly as four hours sounded understandable, and as long as I kept my refrigerator and freezer closed there shouldn't be any spoilage.

I just came home from work to find a notice that this saturday electricity will be shut off to our neighborhood for a full ten hours, from 10pm to 8am. Ten hours? Is this for real? I will be forced to throw out everything in my fridge and completely restock my food supply. Who is going to compensate me for this cost?

Additionally, my fiance and I will likely have to stay in a hotel, since it is still August and temperatures at night are still too high for us to be able to sleep without air-conditioning.

I am outraged at this complete disregard for SDG&E customers. This is only a major inconvenience for me, but there are members of this neighborhood who are on life support, people who need electricity to stay alive. Their battery backups may have been capable of surviving a four hour interruption, but not this.

Frankly I am outraged over this.